Why i was not Shortlisted in pH test as i already know my potential to clear it ?

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Can you please check my profile status once for the elitmus test that was organised on 3rd september because i m full sure on myself that my name must be there among shortlisted candidates but it is not.And also the concerned company which organised this for the recruitment is coming in next 2 or 3 days so can you please make some move on this critical situation because my placement is depends on this PLEASE