Score withheld

Hi Team eLitmus,

  This is Sankaranaraynan .I did my pH test on 10th February and on that day I didn't bring my documents for verfication,so I came to your office on 15th February to complete my document verification

and got verfied by one of your staff.

But in my profile it is mentioned that “your score have been withheld” “verify your documents to get the score”

Can you guys check this out?