pH test results 17th

I gave my pH test on 17th December but haven’t got my result out. But my friend who gave on 24th got his score. Why didn’t my score hasn’t released yet? Can someone please clear my query

Did you take all the mentioned certificates to the exam. If you do then drop a mail to the e litmus. If you don’t then there is a process to get your score.

Yes I did took all my certificates and get verified.
Ok I will try sending mail thank you.

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What’s the mail id where can I find it?