Ph test is given on 7th of dec 2025 and it's 8th of jan 9:30pm more than a month but the result is not been dechared

Online pH Test
1

I have given my online ph test on 7th of dec 2025 and today it’s 8th of jan 2026 means more than a month but the result is not been declared till now.

Please provide my result as soon as possible.