I paid my fees of ph test amount deducted from my account and in my profile showing not paid

Online pH Test
#1

I paid my fees for 18 decmber test, money have been also deducted from my account but status is showing not paid

#2

Same thing happen with me also 5 days back, they are not even responding to mail and query.

#3

Same issue happen with me

#4

same issue to me