I am not able to pay online. How can I resolve this issue?

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In case your online payment is unsuccessful, please try the following remedial measures:

  1. Payment is not being processed: Check if you are using the latest version of the web browser (Firefox, Chrome or Microsoft Edge) which is being used for making the payment. Kindly update your browser or use any other updated browser to make the payment.

  2. Amount has been debited from your account but the status is not reflected in the eLitmus account: Please wait for 24 hours from the time of payment for any pending transactions to go through. In case, the status in your eLitmus account is still not updated, kindly send us a mail at query[at]elitmus[dot]com.

Kindly choose an alternate option(DD/Cash) in case the online payment method is unsuccessful.

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