Can I cancel my pH test once I have made the payment?

Once you have made the payment, it is not possible to cancel your test. It is an automated system,and once we receive the payment, our system would automatically allocate a seat to you at the test location.
However you could reschedule your pH test to a future date for a maximum of three times and within a period of 3 months from your first pH test date or from your date of payment, whichever is later. Please note you can reschedule your test only till the last date / time to reschedule and not after that.